IT Support & Cybersecurity Expert | Creative Tech Content Producer

With 15 years of remote IT support and cybersecurity‑minded troubleshooting, I help individuals and businesses stay secure, stable, and productive. My approach blends deep technical expertise with clear communication and a calm, methodical workflow that keeps systems running smoothly. I specialize in diagnosing and resolving hardware issues, supporting server environments, optimizing workflows, and strengthening day‑to‑day security practices. Whether it’s a stubborn device problem, a network issue, or server‑side troubleshooting, I bring fast, reliable solutions backed by real experience. Alongside my technical work, I’m also a creative tech content producer, crafting clear, engaging digital content that helps people understand their tools, protect their data, and navigate technology with confidence. This combination of hands‑on support and creative communication gives clients a partner who can both fix problems and explain the “why” behind them. What I offer: • Remote IT troubleshooting and hardware diagnostics • Server support, configuration, and issue resolution • Network problem identification and repair • Cyber‑aware support with a focus on safety and stability • Clear, user‑friendly explanations and documentation • Creative tech content for training, onboarding, or messaging If you’re looking for a dependable professional who can keep your systems secure, solve problems quickly, and communicate with clarity, I’m ready to help.